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Homeowners
HOAs
Condominium Associations
Townhome Communities
Apartment Building Owners & Operators
Property Management Companies
Religious Organizations & Nonprofits
Commercial Building Owners
If you own or manage residential or commercial property… this guide is not optional.
From single-family homes to high-rise apartment buildings, if a storm, fire, or flood has damaged your property — you’re now in a legal, financial, and emotional battle with your insurance company.
And they have a strategy: underpay, delay, deny, defend.
You need one too.
The 10 Commandments of policyholder protection
Stages of grief policyholders face after underpayment, denial or delay
Why your insurer’s “adjuster” does not represent you
The insider tactics insurers use to wear you down
How to tell if your insurer is acting in bad faith
When to hire a Public Adjuster, Appraiser, or Attorney
The meaning of indemnity (and how it should protect you)
The legal requirement for insurers to act in utmost good faith
Why you bear the burden of proof and what to do about it
What it means to mitigate damage and document properly
Real examples of underpayment and how to dispute them
Insurers are required by law to act in good faith
They must equally consider any evidence supporting your position
You have the right to file a bad faith claim if they wrongfully delay, underpay, or deny
You’re entitled to indemnity—restoration of your property and financial loss
You bear the burden of proof for your claim. This means if you don’t prove your loss, they don’t have to pay.
Advocates only for you, not the insurer
Helps you understand and comply with your policy
Fights lowball offers and wrongful denials
Increases your payout by up to 747%, according to Florida OPPAGA Study
Wind and storm damage
Hail and roof failure
Fire and smoke damage
Flood and water intrusion
Mold, collapse, theft
Business interruption and ALE (loss of use)
Homeowners
Condo associations
HOAs
Commercial building owners
Churches, schools, and religious groups
Apartment complexes and property managers
Nonprofits with insured property
Because they work for the insurer — not you. Their job is to minimize what’s paid. You need your own advocate.
Accepting the first settlement or waiting too long. Delays can ruin your ability to get paid fairly.
Insurers are required by law to act in good faith
They must equally consider any evidence supporting your position
You have the right to file a bad faith claim if they delay, underpay, or wrongfully deny
You’re entitled to indemnity—restoration of your property and financial loss
You bear the burden of proof for your claim. This means if you don’t prove your loss, they don’t have to pay.
Wind and storm damage
Hail and roof failure
Fire and smoke damage
Flood and water intrusion
Mold, collapse, theft
Business interruption and ALE (loss of use)
Homeowners
Condo associations
HOAs
Commercial building owners
Churches, schools, and religious groups
Apartment complexes and property managers
Nonprofits with insured property
Because they work for the insurer — not you. Their job is to minimize what’s paid. You need your own advocate.
Accepting the first settlement or waiting too long. Delays can ruin your ability to get paid fairly.
Years Of Experience
Large-Loss Claims Settled
130,160
Hours Worked
Average Claim Amount
"Thank you Scott"
Scott responded to my inquiry and took the time to listen and understand our unpleasant experience dealing with our insurance claim. Although I did not utilized his service, he gave me a sound, professional advice and offered to help when he referred me to his engineer. They replied promptly and I was able to have better understanding of the situation. Thank you Scott!
- Haidee J.
"I would highly reccomend"
Words can’t describe how grateful we are for the consultation and claim evaluation we had with Scott. Full disclosure we were unable to work with him due to limitations of our scope. We wanted to properly recognize Scott for the honest and genuine passion he put in to not only our claim, but the way he runs his business in general. We hadn’t had such clarity of next steps since this began in 2020. I would highly recommend this business to everyone spinning their wheels in this process!
- James M.
"I came across this company and had none of those bad feelings"
This was not the first public adjuster I called. I called a different company first but they gave me a bad feeling on the phone. Too aggressive. Didn't feel trustworthy to me. So, I kept looking. I came across this company and I had none of those bad feelings. Scott, the guy who took my call, seemed very knowledgeable and I felt I could fully trust him. As it turned out, he told me that my claim was fairly simple and I didn't need the full scope of his service and fees. But, without charging me a fee, he gave me some needed advice on this whole matter of insurance claims which I needed. And told me I could call him back to ask another question or two if necessary. I would recommend this company for these services.
- Katie H.
You’re serious about [Desired Result] and want a quick, easy-to-follow guide to get there.
You’re struggling with [Common Pain Point] and need a clear path to [Desired Outcome].
You’ve tried other solutions but haven’t seen results and are ready for a proven approach.
You’ve tried other solutions but haven’t seen results and are ready for a proven approach.
You’ve tried other solutions but haven’t seen results and are ready for a proven approach.